Dumortierlaan 71

Send & return Etoile Knokke

Shipment

Worldwide delivery.

Shipments are made via Bpost for letterbox packages and packages. The shipping costs are € 7,05 (fixed amount for a shipment between 0 and 10 kg).

 

Delivery time

Deliveries are made via Bpost. This takes approximately 1 to 3 business days within Belgium. Deliveries within Europe take approximately 3 to 9 working days and deliveries outside of Europe approximately 7 to 19 working days.

 

Return Policy

The consumer has the right to inform the seller that he is canceling his purchase, without paying a fine and without giving a reason within 14 calendar days from the day following the delivery.

Dealer must return the product to the seller within 14 calendar days in original condition, unused, checked, with all original labels and in original packaging.

Request that your credit card be redeemable within 30 days of receipt of the product from the amount paid by the buyer (excluding shipping costs).

In the event of incorrect return in accordance with the intended purposes, the seller will not pay any amount and the product remains the property of the buyer. He can then collect it back within 14 days from the seller or at the express request of the buyer and be returned to the buyer at his expense. 

The risk of returning the product as well as the cost of sending it back are for the buyer. Returns in the store are free.

Outlet goods or goods with discount can be returned, within 7 days. In this case, the goods will not be paid to the buyer in cash. The buyer will receive a promotional code, usable online or in store which will be valuable 1 year maximum.