Dumortierlaan 71

Terms & conditions Etoile

  1. Etoile BV– Dumortierlaan 71 - 8300 Knokke-Heist - Belgium
    VAT : BE 0771.946.586

  2. Prices
    All our prices include 21% VAT and exclude shipping costs. We also reserve the right to adjust our prices.

  3. Damage
    Etoile cannot be held responsible for the damage, theft or loss of goods during shipment via BPost or PostNL. We do everything to pack the goods as well and safely as possible.
  4. Complaints
    The articles on the webshop were described as well as possible and pictured on the basis of photos. If typing errors are found, this is due to a human, involuntary error and no rights can be derived from this.

    Etoile tries to portray the articles as faithfully as possible. Quality of the screen, settings or incidence of light can cause the colors on the webshop to differ slightly from the real colors. We cannot allow exchanges based on color deviations. If there is any doubt about the color shown on the webshop, you can always contact us by mail or telephone.

    We make every effort to prevent, resolve and resolve any complaints. We cannot be held liable for injuries or damage resulting from the use of our products.

  5. Guarantee
    A legal guarantee applies to the purchase of items on the webshop. The buyer must inform the seller within 7 days of delivery if the product does not comply with the agreement. The compensation for this can never exceed the amount paid to the buyer. Normal or normal wear and tear, unintentional or intentional changes made by the buyer to the product, not being able to present an invoice or valid proof of payment and various negligence are explicit but therefore not limitative exceptions to the aforementioned guarantee system.

  6. Privacy 
    Etoile attaches great importance to respecting the privacy of its customers and visitors to its website. Etoile sets its policy for the protection of your personal data in line with the legal provisions in Belgium and the European Union. Etoile handles personal information with great care. These are not shared with third parties. However, Etoile can use the data for the promotion of its products and services. A person whose Etoile has data can request a rectification or scrapping of this data via e-mail at any time.

  7. Delivery time
    We try to ship all orders within 1 to 3 days. Be sure to send us an email ([email protected]) if you want to know the delivery time for your order.


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